We do not accept returns or exchanges unless the item you purchased is damaged. If you receive a damaged item, please contact us at (248)-890-2456 or AustenBrantleySculpture@gmail.com with details of the product and the damage. You can send the item you consider damaged to:
822 West Eleven Mile Rd.
Royal Oak, MI 48067
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a a replacement as a result of the damge. If you are entitled to a replacement, we will replace the product with a new addition of that series.
Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Items offered on our website are only available for delivery to addresses in the United States. Any shipments outside of United States are not available at this time.
If there is any damage to the packaging on delivery, contact us immediately at (248)-890-2456 or AustenBrantleySculpture@gmail.com.